Austin-based LivingDirect.com Encourages Customer Dialogue with its Implementation of Bazaarvoice

LivingDirect.com welcomes a new voice of contributors to their suite of home appliance websites: their customers. Using Bazaarvoice tools, the online-retailer hopes to gain insight regarding their products and customer experiences by freely transmitting information and feedback between consumers. By implementing customer Review and Q&A sections, LivingDirect.com looks to improve their on-line shopping experience by better serving customer expectations. Sigue leyendo